St. Augustine Airbnb Vacation Rental Property Management
- We list, host & manage your St. Augustine vacation rental property
- We are a family owned & operated property management company
- We take care of everything for you, from bookings to guest services
Easy Three Step Process
Full-Service St. Augustine Airbnb Property Management
We Rent Your Property
We Manage & Maintain It
We Wow Your Guests
Our Short Term Rental Management Services for St. Augustine
We List Your St. Augustine Property on Airbnb and all the top travel sites
Listing & Marketing
- We take high-quality scroll-stopping photos of your St. Augustine vacation rental property
- We write thorough and engaging copy about your short-term rental and proximity to local St. Augustine attractions
- We list your St. Augustine short-term rental property on Airbnb, VRBO and 30+ other travel websites
- We advertise your vacation rental property on social media and to repeat customers on our email list
Reservations
- Guests can book online 24 hours a day, 7 days a week
- We have an in-house revenue analyst that monitors reservations (weekly, monthly, yearly) to ensure you earn as much as possible
- We offer dynamic pricing to optimize your revenue using historical data, seasonal trends and competition tracking
- Reservations are updated in real-time and can also be placed by phone with our white glove, full-service reservation staff
- We accept all major credit cards and offer trip protection and damage insurance to all guests
Customer Support
- All customer support inquires are handled by our local St. Augustine management team
- We answer guest questions quickly with helpful information about your property and the local area
- Each guest is emailed personalized arrival instructions, maps and recommended St. Augustine activities
- Guests are welcomed to your St. Augustine short-term rental with a personalized welcome call, and thank you note
Cleaning & Maintenance
- We have in-house maintenance and housekeeping teams located in St. Augustine
- Starter items such as toilet paper, soap, and paper towels are provided for guest's convenience
- We inspect your property top-to-bottom after it has been cleaned to ensure guests have a 5-star experience
Inspections & Taxes
- We take inventory of all household items that need to be replaced and restock as needed
- We arrange annual inspections for pests, fireplaces, filters and other regular maintenance
- We offer monthly financial statements, accounts payable, collection and distribution of sales tax
Our St. Augustine Airbnb Property Management Team
Metrovelle & Valerie Denmark
OwneRs & Operators
About Me
Hi, we're Metrovelle and Valerie Denmark, owners of Grand Welcome St. Augustine, a full-service short-term rental property management company.
We're St. Augustine locals, and absolutely love this community. We both volunteer our time coaching and serving as commissioners at Creeks Softball Association and the Julington Creek Baseball club.
We're passionate about managing short term rentals and dedicated to providing homeowners with the same exceptional service and care that we'd want for our own home.
Our goal is to take care of everything for you, so that you can spend time doing what is important to you.
What We Love About St. Augustine
When we're not working you can find us on one of our many beaches, eating crusted grouper at Harry's Seafood Bar & Grille, grabbing ice cream on St. George St., or fishing on the inlet. We are truly lucky to call St. Augustine home and cannot wait to share this experience!
Glowing Reviews by Our St. Augustine Property Owners
We always go the extra mile managing your property, treating guests like family, earning 5-star reviews, and increasing revenue for you.
Highly recommend! Valerie and Metrovelle with Grand Welcome of St. Augustine are very knowledgeable and did an exceptional job marketing my rental. I greatly appreciated their consistent communication; keeping us up to date on our activity, potential, and profit. They are doing great things!
I am probably one of the most unorganized and last minute person ever! Thank goodness for Metro and Valerie that helped us through this whole rental process. The time, patience, kindness and understanding has kept this whole thing very stress free for our family! We have such a busy life that it’s very difficult to handle all these things ourselves. Their knowledge and experience was beyond our expectations and I am pretty picky! Thank you so much you two for making our lives a little more simplistic!
Val and Metro work tirelessly to satisfy the people that they work with! It's been an absolute pleasure to list our property with the Grand Welcome St. Augustine team.
Val and Metro are truly experts on the short term rental market for St. Augustine. Great communication and work ethic, I’ll continue to recommend them to everyone moving forward!
Valerie and Metrovelle with Grand Welcome St. Augustine took the time to thoroughly understand my unique needs and preferences as a homeowner, and provided personalized recommendations and support every step of the way. They were able to quickly and efficiently market my property to potential renters, and they consistently kept me informed about booking activity and rental income. Highly recommended!
Valerie and Metro went above and far beyond to provide excellent service for my short term rental in St. Augustine. They are persistent and take action to get things done. They handled any and all obstacles and provided additional assistance when needed. They consistently updated me along the way and made the entire experience seamless.
Metro and Valerie's work ethic are unmatched. They're always available to answer my questions and take care of things quickly. I highly recommend using them for your vacation rental management needs in St. Augustine. You won’t regret it.
Frequently Asked Questions
How much do short term property management companies charge in St. Augustine?
The typical fee for short-term rental property management in St. Augustine can range from 15-25% depending on who you go with and whether they offer partial or full-service management. As an example, some smaller companies only offer partial management at a reduced rate, which requires more effort and money on your part when it comes to visibility, marketing, and pricing. At the same time, a big box company that can offer you all of that will be more difficult to reach and coordinate with because they have no vested interest in your services. Grand Welcome St. Augustine provides a local partnership while having the big brand backing.
💸 Leave it to us, we'll help you make more that you would on your own. We're happy to work with you and customize a management solution that aligns with your financial goals.
Are short term vacation rentals allowed in St. Augustine, Florida?
Yes, however, there are some rules and guidelines to be aware of. First, you'll need to determine whether or not you have the right zoning for short-term rental if you are in the City of St. Augustine. You will need to submit a Short-Term Rental Application with St. John's County or City of St. Augustine. You will also need a Local Business Tax Receipt, Copy of Florida Dept. of Revenue Certificate of Sales and Use Tax, Copy of Florida Dept. of Business and Professional Regulation License. Exemptions apply if the dwelling is occupied on a full-time basis and declared as a homestead. The rental application is to be renewed every 12 months.
😅 Take the headache out of managing your own vacation rental. Partner with us and we will take care of the everything for you.
Do I need to collect and remit taxes for short term rentals in St. Augustine?
Before collecting any short-term rental taxes from your guests, you need to be aware of whether any taxes have already been collected for you. Short-term rental marketplaces are required to register with the Florida Department of Revenue and collect sales and transient taxes for hosts when the listing is booked. If taxes aren’t being collected for you, such as when guests book directly with you rather than through a marketplace, you’re responsible for collecting and remitting taxes.
🏖 Make life easier and allow us to collect and remit taxes on your behalf. If you have any questions about short term rental taxes, drop us a line and we'd be happy to help!